Customer Testimonials
The company takes quality of workmanship and attention to detail and put it at the forefront of everything they try to do
So far I am glad I made the change from Chevy to Ford. Your service department is awesome. Waiting a sale to buy another Ford.
I don't usually use dealers for stuff. But when I do Heiser Ford is the place to go! Service there is very professional, and they don't try and rip you off. And they squeezed me in within a day of calling them. And the prices were great!
All repairs completed with satisfaction and on time. What I like abut the service department is the communication while the car is in the shop being worked on and the follow-up call to check-in afterwards to make sure everything is all right.
Customer service was great. Thanks!
My car is ready when promised, I have no problem scheduling service for either my personal car or company service truck.
Everyone was great and patient to work with. I will refer customers to them all for a smooth process.
Everyone was amazing start to finish. They all listened to me! Fixed what was necessary, didn’t push me to get anything I didn’t need, picked up with a loaner! This place is a 10!!
A great experience. Quick service and courteous staff always ready to help. Never had an issue with communication and details
Great experience
The customer service is great. I appreciate they take the time make sure my vehicle is safe for me to drive on the road.
Nice experience, pleasant and comfortable environment. I would recommend this facility to anyone whether they own a Ford or not.
The process Was very Smooth and very convenient.They were extremely professional. I'm extremely grateful that they offer This service. I will definitely Continue to service my vehicle withtje Heiser Group.
Great service, professional, knowledgeable. Always a pleasure
Did what was needed to make the sale!
I had a stress free awesome experience buying my new F250. They didn't have what I wanted on the lot so they took the time to supply me with others that fit my needs. In the end they found me exactly what I was looking for and had it on their lot in a few days. Thanks Bob and Hutch!
The people we dealt with were friendly and professional. Very helpful. They were Hutch and KK.
Very Professional and friendly staff!
Everyone was kind and helpful. If they did not have the answer, the went to find someone that did.
Was in and out. Even with a line! Faster than any of those "Stay In Your Car" Oil change places... Thanks again...
I needed my electric hybrid to be recharged after being idle for 2 weeks. Service was good
Excellent service in all departments
Great dealership and good service department. Kept me informed of the status of the work being done to my vehicle
Dave was attentive to my needs and gave me the bottom line to resolve my issue.
JT was very nice and helpful.
The dealership overall was nice, and for the most part everyone was helpful. My experience was almost perfect.
Fast prep good follow up service. I would love to buy another car from them any day of the week.
Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out
Heiser Ford always takes care of us (for both of our Ford vehicles).
Good quick service. Loved you mobile repair truck and its service.
Tony and the team were great to deal with. Always enjoy my time there Thanks
Exceptional service will definitely buy another car from Heiser Mercury Sure, honored to be one of their customers
Advisor Tony Perkins was absolutely a gem. After decades of working with "Randy" in service who took such great care of me, and hence got all my service business, I didn't click with any of his replacements, until working with Tony Perkins. He's a good one. I, and all my family members (all of us bought our many cars from Hutch for decades) will be calling and asking for TONY. Keep him around, please.
All work was done professionally, on time. Great experience!
Clean, organized establishment with knowledgeable professionals for the vast majority of the visits. Recent service visit went smoothly.
Very satisfied. No problems. Easy payments
We’re able to get almost the exact car we wanted in stock would have liked a n orientation to new features and would like an owners manual for hard coy reference
It was all about John Hutchinson or Hutch. He worked hard to get us what we want. He had this non-pushy personality. Zero pressure just honestly. I will always and already have recommended Hutch to all my friends. & I have a ton of friends 🙂
I was very well taken care of. I was placed with a great vehicle at a great price.
I have always received quality customer service from Heiser Ford. They are thorough and efficient.
I have seen and tried different strategies and methods even lost a lot of money while trying. Until i was introduce to this new strategy and trader that got me back on track and i have been able to regain my lost money and still making consistent growth on all of my trade, i started with just $2,000 and got $20,200. Miss Alicia Malone is an amazing trader, she steadily lifted me out of financial penury. If you are interested and tired of losing your money You can reach her on for more information via: Email: [email protected] WhatsApp: +1 920 265 5873 Business Page: ...
Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues.
I was provided with relatively fast service. I felt comfortable during my wait. East to schedule an appointment by telephone.
One of a kind. Always pleased with service and I look forward for next service
Friendly, professional service.
Marco was a very nice man to deal with the guys came out and fixed my car as they said they would I will be using them again thank you
Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed
Worked with Devin, JT and Rob. They were great to work with, very professional and knowledgeable. I wasn’t able to find exactly what I was looking for with them this time but they still made my experience fantastic. I will continue to use Heiser for my maintenance and local dealership needs. The team there is always excellent.
Very good customer service, very informative. Good listeners, care about my concern. Good work folks
They was very friendly and nice and I got the job done. Thank you again.
It is a really nice place and as long as I have my truck I will always go there.
Very good experience with purchasing our 2024 Ford Mustang. Hutch was great to work with.
I have been a customer for many years and, for the most part, have been very satisfied
Very friendly. No pressure, paper work at end was fast and seemless. Even being short staffed we never felt neglected.
Looks out for their customers. Will follow up on multiple correspondences to make sure customer gets the lowest cost without hassle.
Great service, the staff was kind. No one try to sale me something I did not need.
I've always had great experiences with Heiser, from their sales people to their service department.
Great Service with a great understanding of the customers thoughts and needs Thanks you much
the dealership was clean and my salesperson was knowledgeable about the vehicle that I chose
Great service. Transparent pricing
The whole experience was stress free and smooth. Everyone we dealt with was very courteous and helpful!
I did not receive the first responders/Essential Workers discount.I didn't like the way my car looked after tires were changed, or the way the tires were just thrown in the truck of my car. I have taken pictures because I was very disappointed with what professionals are supposed to be doing
I was very comfortable working with my Heiser team. Everyone was nice and I never second guessed myself.
It went very well all people involved excellent would recommend Heiser to others love the car
Once the initial ordering process was accomplished, the delivery, pick-up and administration process went well. Richard, Timothy, Kreyshia and Hutch were very friendly and professional. Brian informed me with all the process updates. Hutch made the pick-up process enjoyable and followed up with my questions. Thanks to the entire team!
Derek is an asset to your company he.......took great care of me. He followed up after my car was finished
The communication was very helpful. Pleasant people that helped me at the dealership. Good service.
Very nice people who take car of your needs, explain all the features your new car and work to get you the best financial deal.
I had a great purchasing experience and I am very happy with my F150. Thank you again!
I am very happy with my Ford Bronco Sport purchased from Heiser Ford. JT and the management and finance teams were wonderful to work with and found me the right car at the right price, after over a year of looking. I’ve had the car for a few weeks now, and it’s amazing!
My most recent service was great. The technicians were timely and completed the job correctly.
Very pleased with the staff at Heiser. I would have liked quicker response time from several emails and texts; only thing that stopped a five-star review
Quick and easy, showed us all the options. Explained in layman terms what was going on
Landon was very accommodating and resourceful and kept me updated. The truck was fixed right the first time and the tech Tim kept everything clean and tidy.
My service guy (Tony) is Very professional. The dealership is a little pricey but I like the location and the attitudes of the workers as well the atmosphere
I trust the service department will do the work necessary to keep me on the road.
Excellent customer service, Ontime job delivery. Detail and educative interaction. I surely must return for another oil change.
Underwhelming & dishonest My vehicle was scheduled to hv all tires and the front wheel well cover replaced. Tires & Parts had to be ordered. I didnt want to continue to drive w/spare so service person said they wld arrange a loaner & call me back. I nvr got a callback But did get a call from concierge saying they delivered my truck to my home, it was initially supposed to be brought to my office if all repairs were done. I asked concierge to hv the service person call me, he nevr did. I had to call later ...
Clean fast friendly service. Went above and beyond to help you get the satisfaction you wanted.
It was a fairly positive experience purchasing a used vehicle here. The sales person, JT, was knowledgeable, pleasant, and prompt on follow up
This was my first time having my new car serviced, and I had no real complaints.
Excellent greatvdealer ship have bought cars ?? for a long time with this dealership. Bob Gigl is an excellent person to deal with. David was great
Great service. Great customer service. Very courteous. I couldn't ask for a better experience. Everyone was very helpful and informative.
No Hutch is an excellent salesman who takes care of his customers long after the sale.
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Low stress, fair negotiation, very friendly staff, if you're in the market for a new or used car I would highly recommend JT at Heiser.
Heiser has always been courteous and helpful! The dealership has maintained my 2008 Mustang for approximately 14 years.
It was great. Alex made arrangement to pickup my vehicle from work and get everything done on time and drop it off at my home.