Staff
“Hutch” Hutchinson
Sales and Leasing Consultant
Joseph Vicari Jr.
Parts Manager
Bob Gigl
Inventory Manager
Alex Serak
Service Advisor
Zak Krushas
Sales and Leasing Consultant
David Quick
Dispatcher
Tony Perkins
Service Advisor
Kreyshia White
Finance Manager
David Lopez
Service Manager
Jhyaire Tatum
Sales & Leasing Consultant
Devin Spielman
Sales Manager
Chad Formico
General Manager
Ellianna Haliga
Service Advisor
Bassim Farhoud
Finance Manager
Tom Ikert
Parts Rep
Gordon Custer
Parts Rep
Bruce Denson
Sales & Leasing Consultant
Brian Crandall
Sales Director
Ralph Price
Sales
Philip Stam
Express Service Advisor
Meagan Jones
Sales & Leasing Consultant
Jacob Frank
Parts Rep
JohnPaul "JP" Scala
Sales Manager
Jesus Vazquez
Parts Rep
Peyton Formico
Sales & Leasing Consultant
Keli Gastrow
Office Supervisor
Gary Smith
Lincoln Concierge
Edwin Gutierrez
Sales & Leasing Consultant
Justin Lee
Sales & Leasing Consultant
Ryan Walkowski
Sales & Leasing Consultant
Thomas Placek
Sales & Leasing Consultant
“Hutch” Hutchinson
Sales and Leasing Consultant
Mar 07, 2025
Took my Bronco Raptor in for service and the sales team
Took my Bronco Raptor in for service and the sales team made me an offer that I could not refuse on a new Bronco Raptor. This dealership is excellent and extremely fair.
Dec 11, 2024
I got treated respectfully start to finish.
I got treated respectfully start to finish. They did some awsome maneuvering to get me my new car.
Nov 25, 2024
They do great work.
They do great work.service times are generally getting quicker over time and is a positive improvement
Oct 09, 2024
Once again Heiser saved the day.
Once again Heiser saved the day. I had worked with them previously and enjoyed my experience, this was another positive experience. I look forward to continuing with Heiser
Jul 30, 2024
The people we dealt with were friendly and professional.
The people we dealt with were friendly and professional. Very helpful. They were Hutch and KK.
Joseph Vicari Jr.
Parts Manager
Mar 06, 2025
Great customer service and wonderful at keeping me
Great customer service and wonderful at keeping me informed the entire time my car was in the shop
Feb 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day.
Jan 31, 2025
I was extremely pleased how everyone at Heiser Ford was
I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time.
Jan 23, 2025
One of the best experiences I’ve ever had with a
One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends
Jan 17, 2025
Excellent service every time I take my car there it is a
Excellent service every time I take my car there it is a positive experience so I keep going back.
Bob Gigl
Inventory Manager
Mar 07, 2025
Took my Bronco Raptor in for service and the sales team
Took my Bronco Raptor in for service and the sales team made me an offer that I could not refuse on a new Bronco Raptor. This dealership is excellent and extremely fair.
Jan 01, 2025
Overall everyone is pleasant and very helpful.
Overall everyone is pleasant and very helpful. I really satisfied in the staff they go out Their way to assist you with any questions that I have
Sep 05, 2024
Service was good however when it came to solving the
Service was good however when it came to solving the issues post purchase that were 100% on the dealership it was very difficult to get consistent communication
Jun 20, 2024
Very pleasant.
Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out
May 26, 2024
I was very well taken care of.
I was very well taken care of. I was placed with a great vehicle at a great price.
Alex Serak
Service Advisor
Mar 14, 2025
I had a great experience bringing my car in to have work
I had a great experience bringing my car in to have work done it was very easy and time efficient.
Mar 08, 2025
I've used Heiser Ford for all my vehicle needs for the
I've used Heiser Ford for all my vehicle needs for the past 25+ years with satisfaction. This particularly time I was charged for a tire rotation as part of the Works Service package but the tires were never rotated. I reached out to them via message on their website and never heard back from them. It does leave me wondering how many times in the past I've been charged and the service was never performed.
Mar 07, 2025
The staff at this dealership was professional and
The staff at this dealership was professional and courteous. They took time to communicate what was occurring throughout the service process. The service was affordable. I would utilize this dealership to service my vehicle in the future.
Mar 06, 2025
Great customer service and wonderful at keeping me
Great customer service and wonderful at keeping me informed the entire time my car was in the shop
Feb 25, 2025
The only issue was lack of communication diagnosing and
The only issue was lack of communication diagnosing and fixing. I had to call often
Zak Krushas
Sales and Leasing Consultant
Jan 01, 2025
Overall everyone is pleasant and very helpful.
Overall everyone is pleasant and very helpful. I really satisfied in the staff they go out Their way to assist you with any questions that I have
Oct 02, 2024
Fast, kind, informative.
Fast, kind, informative. Just what you would want in a dealer service center. Great thanks
Feb 16, 2024
Worst Dealership in the City of Milwaukee and Glendale!
Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!
Feb 12, 2024
I had a great experience purchasing my truck .
I had a great experience purchasing my truck . It was quick and easy and everything was as promised.
Jan 02, 2024
This was my second time buying a car, and my experience
This was my second time buying a car, and my experience with Heiser Ford has now made me a customer for life!! The people at Heiser Ford were so much more friendly and knowledgeable with the various Ford models compared to other dealerships. I was really impressed with the cleanliness and the aesthetics of their dealership because it felt so warm and welcoming. Zac was the salesman. KK took care of the financing. Bob oversaw it all. Everyone was so friendly and outstanding!!! I am very impressed by Heiser Ford and I am so happy that I bought my car from them!!
David Quick
Dispatcher
Mar 07, 2025
The staff at this dealership was professional and
The staff at this dealership was professional and courteous. They took time to communicate what was occurring throughout the service process. The service was affordable. I would utilize this dealership to service my vehicle in the future.
Feb 22, 2025
We really appreciate the service that was performed on
We really appreciate the service that was performed on our vehicle and the Quality quality assurance hat we were in good hands . thank you so much.
Feb 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day.
Jan 31, 2025
I was extremely pleased how everyone at Heiser Ford was
I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time.
Jan 23, 2025
One of the best experiences I’ve ever had with a
One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends
Tony Perkins
Service Advisor
Mar 07, 2025
The staff at this dealership was professional and
The staff at this dealership was professional and courteous. They took time to communicate what was occurring throughout the service process. The service was affordable. I would utilize this dealership to service my vehicle in the future.
Mar 06, 2025
Great customer service and wonderful at keeping me
Great customer service and wonderful at keeping me informed the entire time my car was in the shop
Feb 19, 2025
When we had an issue with our vehicle, we dropped it off
When we had an issue with our vehicle, we dropped it off over the weekend, without an appointment. They reached out to me the next day, letting me know when they could work on it, and fixed our issues within a couple days. They were awesome to work with!!
Feb 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day.
Jan 31, 2025
I was extremely pleased how everyone at Heiser Ford was
I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time.
Kreyshia White
Finance Manager
Jan 22, 2025
Everyone was pleasant and professional.
Everyone was pleasant and professional. The process was easy and all of our questions /concerns were answered or addressed. We were happy with the vehicle and price point. We look forward to doing business with this dealership again in the future.
Jan 01, 2025
Overall everyone is pleasant and very helpful.
Overall everyone is pleasant and very helpful. I really satisfied in the staff they go out Their way to assist you with any questions that I have
Nov 22, 2024
I had a great experience at heiser, purchasing my new
I had a great experience at heiser, purchasing my new Lincoln Navigator! I recommend heiser to all my friends and family!
Oct 03, 2024
Great customer service from everyone we interacted with.
Great customer service from everyone we interacted with. All took time to answer our questions (and we had many).
Sep 28, 2024
Customer service was way beyond what I expected.
Customer service was way beyond what I expected. The fact that I was able to get everything done in a timely manner and my purchase was able to be delivered. I really appreciate the above and beyond the dealership Did
David Lopez
Service Manager
Mar 14, 2025
I had a great experience bringing my car in to have work
I had a great experience bringing my car in to have work done it was very easy and time efficient.
Mar 13, 2025
There is no follow up with questions, warranties, or
There is no follow up with questions, warranties, or orders. In 1/7/25 I had an oil change at that time Heiser (Ellie) called me to say I had a possible oil leak and the hose to my reservoir for the windshield wiper fluid was clod (which is something I requested they check for me) and it cost me $160+ to diagnose. I asked to check my extended warranty for coverage and to this day 3/13/25 I have not heard back. I have called several times and when I began to indicate how the service was not satisfactory she would make excuses and when I asked for Dave Lopez, the manager she would put me on hold and return telling her is not available. I’ve requested a return call and have not received one to date. I failed to mentioned that while doing my oil change she indicated that the techs told her they could not do a tire rotation because my lug nuts were old so agreed to have them changed. Later to find out there was probably nothing wrong with them. Please note I still have not paid for them because no one has bothered to request payment from me. I have been a customer of Heiser since 1998 and have purchased my children’s first cars from Heiser and to date they are still customers. Heiser used to be 10 out of 10 with providing good customer service. Today I will give them a 2. I know I have to follow up again to gave my SUV serviced but I dreading the next experience.
Mar 06, 2025
Great customer service and wonderful at keeping me
Great customer service and wonderful at keeping me informed the entire time my car was in the shop
Feb 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day.
Jan 31, 2025
I was extremely pleased how everyone at Heiser Ford was
I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time.
Jhyaire Tatum
Sales & Leasing Consultant
Feb 21, 2025
The people that work at the dealership was pleasant.
The people that work at the dealership was pleasant. JT was excellent with me on my purchase of a car.
Jan 01, 2025
Overall everyone is pleasant and very helpful.
Overall everyone is pleasant and very helpful. I really satisfied in the staff they go out Their way to assist you with any questions that I have
Nov 22, 2024
I had a great experience at heiser, purchasing my new
I had a great experience at heiser, purchasing my new Lincoln Navigator! I recommend heiser to all my friends and family!
Nov 17, 2024
JT and the staff at Heiser did a great job helping us
JT and the staff at Heiser did a great job helping us getting a new car when our recently purchased Heiser Lincoln was totaled in an accident. They helped in not only getting us a replacement car quickly but helped secure short term financing while our insurance claim was being processed and the helped in securing a refund on unused portion on warranty on totaled car.
Oct 24, 2024
Landon Hill was my sales person.
Landon Hill was my sales person. He was great to work with as I was not planning to purchase a car just yet, but he sold me with the Navigator. So much so, I will be trading this one in, in a year for a newer on. Thank you Landon, keep up the good work. Kia inherited a great sales person.
Devin Spielman
Sales Manager
Jan 22, 2025
They did a great job to solve the issues I had with
They did a great job to solve the issues I had with qmerit to install system
Jan 22, 2025
Everyone was pleasant and professional.
Everyone was pleasant and professional. The process was easy and all of our questions /concerns were answered or addressed. We were happy with the vehicle and price point. We look forward to doing business with this dealership again in the future.
Jan 14, 2025
Clean nice environment helpful cheerful staff that were
Clean nice environment helpful cheerful staff that were more than willing to answer our questions. Competitive pricing
Jan 01, 2025
Overall everyone is pleasant and very helpful.
Overall everyone is pleasant and very helpful. I really satisfied in the staff they go out Their way to assist you with any questions that I have
Nov 03, 2024
The sales and service department are both doing a great
The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales process was very smooth and easy. Keep up the great work. Definitely recommended.
Chad Formico
General Manager
Mar 14, 2025
I had a great experience bringing my car in to have work
I had a great experience bringing my car in to have work done it was very easy and time efficient.
Mar 07, 2025
Took my Bronco Raptor in for service and the sales team
Took my Bronco Raptor in for service and the sales team made me an offer that I could not refuse on a new Bronco Raptor. This dealership is excellent and extremely fair.
Mar 06, 2025
Great customer service and wonderful at keeping me
Great customer service and wonderful at keeping me informed the entire time my car was in the shop
Feb 22, 2025
From start to finish, I’ve never had a better experience
From start to finish, I’ve never had a better experience at a dealership. Peyton was very knowledgeable and professional, and helped answer all my questions. Even following up days later, making sure I was completely satisfied. I love my car and can’t recommend the dealership enough.
Feb 13, 2025
You need to CONSTANTLY stay on top of them as they aren’t
You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates.
Ellianna Haliga
Service Advisor
Mar 14, 2025
I had a great experience bringing my car in to have work
I had a great experience bringing my car in to have work done it was very easy and time efficient.
Mar 13, 2025
There is no follow up with questions, warranties, or
There is no follow up with questions, warranties, or orders. In 1/7/25 I had an oil change at that time Heiser (Ellie) called me to say I had a possible oil leak and the hose to my reservoir for the windshield wiper fluid was clod (which is something I requested they check for me) and it cost me $160+ to diagnose. I asked to check my extended warranty for coverage and to this day 3/13/25 I have not heard back. I have called several times and when I began to indicate how the service was not satisfactory she would make excuses and when I asked for Dave Lopez, the manager she would put me on hold and return telling her is not available. I’ve requested a return call and have not received one to date. I failed to mentioned that while doing my oil change she indicated that the techs told her they could not do a tire rotation because my lug nuts were old so agreed to have them changed. Later to find out there was probably nothing wrong with them. Please note I still have not paid for them because no one has bothered to request payment from me. I have been a customer of Heiser since 1998 and have purchased my children’s first cars from Heiser and to date they are still customers. Heiser used to be 10 out of 10 with providing good customer service. Today I will give them a 2. I know I have to follow up again to gave my SUV serviced but I dreading the next experience.
Mar 08, 2025
I've used Heiser Ford for all my vehicle needs for the
I've used Heiser Ford for all my vehicle needs for the past 25+ years with satisfaction. This particularly time I was charged for a tire rotation as part of the Works Service package but the tires were never rotated. I reached out to them via message on their website and never heard back from them. It does leave me wondering how many times in the past I've been charged and the service was never performed.
Mar 07, 2025
The staff at this dealership was professional and
The staff at this dealership was professional and courteous. They took time to communicate what was occurring throughout the service process. The service was affordable. I would utilize this dealership to service my vehicle in the future.
Mar 06, 2025
Great customer service and wonderful at keeping me
Great customer service and wonderful at keeping me informed the entire time my car was in the shop
Bassim Farhoud
Finance Manager
Mar 11, 2025
Everyone was absolutely fabulous to work with.
Everyone was absolutely fabulous to work with. JP and Justin went out of their way to get me the vehicle I wanted at a price below what other dealerships were willing to do. Presented financing options and clearly explained the advantages and disadvantages of the different options Great work by the whole team!
Feb 22, 2025
From start to finish, I’ve never had a better experience
From start to finish, I’ve never had a better experience at a dealership. Peyton was very knowledgeable and professional, and helped answer all my questions. Even following up days later, making sure I was completely satisfied. I love my car and can’t recommend the dealership enough.
Feb 21, 2025
The people that work at the dealership was pleasant.
The people that work at the dealership was pleasant. JT was excellent with me on my purchase of a car.
Feb 13, 2025
You need to CONSTANTLY stay on top of them as they aren’t
You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates.
Feb 03, 2025
Edwin and everyone involved in our purchase was very
Edwin and everyone involved in our purchase was very kind, patient, and knowledgeable. We are so glad we could make a deal the same day as test driving, and we were able to make sure the vehicle we were interested in would was the right fit for us without any pressure. Thank you Edwin for working with us! We love our purchase so far and would consider purchasing from Heiser Ford again in the future.
Tom Ikert
Parts Rep
Mar 14, 2025
I had a great experience bringing my car in to have work
I had a great experience bringing my car in to have work done it was very easy and time efficient.
Mar 06, 2025
Great customer service and wonderful at keeping me
Great customer service and wonderful at keeping me informed the entire time my car was in the shop
Feb 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day.
Jan 31, 2025
I was extremely pleased how everyone at Heiser Ford was
I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time.
Jan 23, 2025
One of the best experiences I’ve ever had with a
One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends
Gordon Custer
Parts Rep
Mar 14, 2025
I had a great experience bringing my car in to have work
I had a great experience bringing my car in to have work done it was very easy and time efficient.
Mar 06, 2025
Great customer service and wonderful at keeping me
Great customer service and wonderful at keeping me informed the entire time my car was in the shop
Feb 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day.
Jan 31, 2025
I was extremely pleased how everyone at Heiser Ford was
I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time.
Jan 23, 2025
One of the best experiences I’ve ever had with a
One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends
Bruce Denson
Sales & Leasing Consultant
Mar 07, 2025
Very knowledgeable and attentive to my needs.
Very knowledgeable and attentive to my needs. Great customer service. Worked very hard to get me what I wanted.
Feb 19, 2025
Great work they did a great job thank you I going to
Great work they did a great job thank you I going to recommend you guys
Jan 22, 2025
Everyone was pleasant and professional.
Everyone was pleasant and professional. The process was easy and all of our questions /concerns were answered or addressed. We were happy with the vehicle and price point. We look forward to doing business with this dealership again in the future.
Jan 01, 2025
Overall everyone is pleasant and very helpful.
Overall everyone is pleasant and very helpful. I really satisfied in the staff they go out Their way to assist you with any questions that I have
Oct 09, 2024
Once again Heiser saved the day.
Once again Heiser saved the day. I had worked with them previously and enjoyed my experience, this was another positive experience. I look forward to continuing with Heiser
Brian Crandall
Sales Director
Jan 31, 2025
I was extremely pleased how everyone at Heiser Ford was
I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time.
Jan 02, 2025
Absolutely great service, worked with me over the phone,
Absolutely great service, worked with me over the phone, pulled the car off the lot and picked me up from the airport.
Oct 09, 2024
Once again Heiser saved the day.
Once again Heiser saved the day. I had worked with them previously and enjoyed my experience, this was another positive experience. I look forward to continuing with Heiser
Sep 05, 2024
Service was good however when it came to solving the
Service was good however when it came to solving the issues post purchase that were 100% on the dealership it was very difficult to get consistent communication
Jun 20, 2024
Very pleasant.
Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out
Ralph Price
Sales
Aug 29, 2024
Everyone was great and patient to work with.
Everyone was great and patient to work with. I will refer customers to them all for a smooth process.
May 14, 2024
They was very friendly and nice and I got the job done.
They was very friendly and nice and I got the job done. Thank you again.
May 10, 2024
Very friendly.
Very friendly. No pressure, paper work at end was fast and seemless. Even being short staffed we never felt neglected.
May 02, 2024
the dealership was clean and my salesperson was
the dealership was clean and my salesperson was knowledgeable about the vehicle that I chose
Apr 17, 2024
Very nice people who take car of your needs, explain all
Very nice people who take car of your needs, explain all the features your new car and work to get you the best financial deal.
Philip Stam
Express Service Advisor
Mar 17, 2025
Great staff, great prices, great experience.
Great staff, great prices, great experience. Never had a better experience since i've bought my vehicle
Mar 17, 2025
Phil was an excellent service advisor.
Phil was an excellent service advisor. He kept me up to date about everything and was very helpful
Mar 14, 2025
I had a great experience bringing my car in to have work
I had a great experience bringing my car in to have work done it was very easy and time efficient.
Mar 07, 2025
Great customer service!
Great customer service! I went in for the works package and they found i had a nail in my tire. Phil was on top of everything and had my car ready to go in no time! Very thoughtful in explaining the vehicle inspection they provide and gave me a helpful printout for tires since my tread was getting low. No pressure from him to buy and he just wanted to give me a heads up for when the time comes. He was super informative!
Mar 07, 2025
The staff at this dealership was professional and
The staff at this dealership was professional and courteous. They took time to communicate what was occurring throughout the service process. The service was affordable. I would utilize this dealership to service my vehicle in the future.
Meagan Jones
Sales & Leasing Consultant
Jan 22, 2025
They did a great job to solve the issues I had with
They did a great job to solve the issues I had with qmerit to install system
Jan 14, 2025
Clean nice environment helpful cheerful staff that were
Clean nice environment helpful cheerful staff that were more than willing to answer our questions. Competitive pricing
Jan 01, 2025
Overall everyone is pleasant and very helpful.
Overall everyone is pleasant and very helpful. I really satisfied in the staff they go out Their way to assist you with any questions that I have
Nov 02, 2024
Meaghan was great.
Meaghan was great. She was patient with us and we looked at different vehicles. She also followed up on the sale. Great job.
Oct 29, 2024
I traveled from NJ to buy a Mustang and they made sure
I traveled from NJ to buy a Mustang and they made sure that I had everything that I needed before I left. Meagan was very helpful and knowledgeable . The battery was dead and your mechanic worked Kate to change it. The three employees in Parts were knowledgeable and helpful getting me touch up paint and giving me information to buy a donut/spare tire.
Jacob Frank
Parts Rep
Mar 14, 2025
I had a great experience bringing my car in to have work
I had a great experience bringing my car in to have work done it was very easy and time efficient.
Mar 06, 2025
Great customer service and wonderful at keeping me
Great customer service and wonderful at keeping me informed the entire time my car was in the shop
Feb 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day.
Jan 23, 2025
One of the best experiences I’ve ever had with a
One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends
Oct 29, 2024
I traveled from NJ to buy a Mustang and they made sure
I traveled from NJ to buy a Mustang and they made sure that I had everything that I needed before I left. Meagan was very helpful and knowledgeable . The battery was dead and your mechanic worked Kate to change it. The three employees in Parts were knowledgeable and helpful getting me touch up paint and giving me information to buy a donut/spare tire.
JohnPaul "JP" Scala
Sales Manager
Mar 11, 2025
Everyone was absolutely fabulous to work with.
Everyone was absolutely fabulous to work with. JP and Justin went out of their way to get me the vehicle I wanted at a price below what other dealerships were willing to do. Presented financing options and clearly explained the advantages and disadvantages of the different options Great work by the whole team!
Feb 13, 2025
You need to CONSTANTLY stay on top of them as they aren’t
You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates.
Jan 02, 2025
Absolutely great service, worked with me over the phone,
Absolutely great service, worked with me over the phone, pulled the car off the lot and picked me up from the airport.
Dec 11, 2024
I got treated respectfully start to finish.
I got treated respectfully start to finish. They did some awsome maneuvering to get me my new car.
Oct 29, 2024
I traveled from NJ to buy a Mustang and they made sure
I traveled from NJ to buy a Mustang and they made sure that I had everything that I needed before I left. Meagan was very helpful and knowledgeable . The battery was dead and your mechanic worked Kate to change it. The three employees in Parts were knowledgeable and helpful getting me touch up paint and giving me information to buy a donut/spare tire.
Jesus Vazquez
Parts Rep
Dec 09, 2024
Phil is the greatest lube technician I’ve seen at this
Phil is the greatest lube technician I’ve seen at this dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they say they service all makes and models, they weren't lying!
Oct 29, 2024
I traveled from NJ to buy a Mustang and they made sure
I traveled from NJ to buy a Mustang and they made sure that I had everything that I needed before I left. Meagan was very helpful and knowledgeable . The battery was dead and your mechanic worked Kate to change it. The three employees in Parts were knowledgeable and helpful getting me touch up paint and giving me information to buy a donut/spare tire.
Oct 08, 2024
Great service great people.
Great service great people. Highly recommend this place. Very quick and they get the job done right the first time
May 12, 2024
It is a really nice place and as long as I have my truck
It is a really nice place and as long as I have my truck I will always go there.
Apr 08, 2024
Excellent customer service, Ontime job delivery.
Excellent customer service, Ontime job delivery. Detail and educative interaction. I surely must return for another oil change.
Peyton Formico
Sales & Leasing Consultant
Mar 14, 2025
I had a great experience bringing my car in to have work
I had a great experience bringing my car in to have work done it was very easy and time efficient.
Feb 22, 2025
From start to finish, I’ve never had a better experience
From start to finish, I’ve never had a better experience at a dealership. Peyton was very knowledgeable and professional, and helped answer all my questions. Even following up days later, making sure I was completely satisfied. I love my car and can’t recommend the dealership enough.
Jan 02, 2025
Absolutely great service, worked with me over the phone,
Absolutely great service, worked with me over the phone, pulled the car off the lot and picked me up from the airport.
Oct 09, 2024
Once again Heiser saved the day.
Once again Heiser saved the day. I had worked with them previously and enjoyed my experience, this was another positive experience. I look forward to continuing with Heiser
Keli Gastrow
Office Supervisor
Jan 01, 2025
Overall everyone is pleasant and very helpful.
Overall everyone is pleasant and very helpful. I really satisfied in the staff they go out Their way to assist you with any questions that I have
Sep 05, 2024
Service was good however when it came to solving the
Service was good however when it came to solving the issues post purchase that were 100% on the dealership it was very difficult to get consistent communication
Jun 20, 2024
Very pleasant.
Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out
Gary Smith
Lincoln Concierge
Mar 07, 2025
The staff at this dealership was professional and
The staff at this dealership was professional and courteous. They took time to communicate what was occurring throughout the service process. The service was affordable. I would utilize this dealership to service my vehicle in the future.
Feb 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day.
Jan 31, 2025
Excellent service.
Excellent service. Friendly, prompt, and very cost friendly. No pain, no hassles. They take care of everything so you don’t have to!
Edwin Gutierrez
Sales & Leasing Consultant
Feb 25, 2025
Mr. Gutierrez was a pleasure to meet, and work with.
Mr. Gutierrez was a pleasure to meet, and work with. Immediately he was open to a shift in time from what was originally scheduled. He touched every base of what my concerns were. All the while providing and exploring viable options for the vehicle and price that I sought. He was very knowledgeable about the vehicle. From pricing to trims. He even demonstrated the ability to customize on the Ford website. When I informed him that today I would not be able to purchase, he presented a sales card and made me feel welcome to come and work with him when the time works best.
Feb 03, 2025
Edwin and everyone involved in our purchase was very
Edwin and everyone involved in our purchase was very kind, patient, and knowledgeable. We are so glad we could make a deal the same day as test driving, and we were able to make sure the vehicle we were interested in would was the right fit for us without any pressure. Thank you Edwin for working with us! We love our purchase so far and would consider purchasing from Heiser Ford again in the future.
Justin Lee
Sales & Leasing Consultant
Mar 11, 2025
Everyone was absolutely fabulous to work with.
Everyone was absolutely fabulous to work with. JP and Justin went out of their way to get me the vehicle I wanted at a price below what other dealerships were willing to do. Presented financing options and clearly explained the advantages and disadvantages of the different options Great work by the whole team!
Feb 13, 2025
You need to CONSTANTLY stay on top of them as they aren’t
You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates.
Ryan Walkowski
Sales & Leasing Consultant
Jan 01, 2025
Overall everyone is pleasant and very helpful.
Overall everyone is pleasant and very helpful. I really satisfied in the staff they go out Their way to assist you with any questions that I have