Staff

“Hutch” Hutchinson

“Hutch” Hutchinson

Sales and Leasing Consultant
163 Reviews
View Bio
Joseph Vicari Jr.

Joseph Vicari Jr.

Parts Manager
131 Reviews
View Bio
Bob Gigl

Bob Gigl

Inventory Manager
124 Reviews
View Bio
Zak Krushas

Zak Krushas

Sales and Leasing Consultant
80 Reviews
View Bio
Alex Serak

Alex Serak

Service Advisor

Certified
64 Reviews
View Bio
Kreyshia White

Kreyshia White

Finance Manager

Certified
51 Reviews
View Bio
David Quick

David Quick

Dispatcher

Certified
50 Reviews
View Bio
Tony Perkins

Tony Perkins

Service Advisor

Certified
41 Reviews
View Bio
Marco Villa

Marco Villa

Service Advisor

Certified
40 Reviews
View Bio
David Disch

David Disch

Service Advisor

Certified
34 Reviews
View Bio
Landon Hill

Landon Hill

Service Advisor

Certified
30 Reviews
View Bio
Lawrence Bledsoe

Lawrence Bledsoe

Service Advisor
27 Reviews
View Bio
Jhyaire Tatum

Jhyaire Tatum

Sales Representative
19 Reviews
View Bio
Richard Hodge

Richard Hodge

Sales Manager
11 Reviews
View Bio
Devin Spielman

Devin Spielman

Sales Manager
11 Reviews
View Bio
Derrick Bey

Derrick Bey

Rental Manager
8 Reviews
View Bio
Ralph Price

Ralph Price

Service Advisor
8 Reviews
View Bio
Brian Crandall

Brian Crandall

Sales Director
6 Reviews
View Bio
Chad Formico

Chad Formico

General Manager
6 Reviews
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Michael Wemmer

Michael Wemmer

Service Manager
6 Reviews
View Bio
Bruce Denson

Bruce Denson

Sales Consultant
5 Reviews
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Ronladell Bratchett

Ronladell Bratchett

Sales and Leasing
3 Reviews
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Bassim Farhoud

Bassim Farhoud

Finance Manager
2 Reviews
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Keli Gastrow

Keli Gastrow

Office Supervisor
2 Reviews
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Tom Ikert

Tom Ikert

Parts Rep
2 Reviews
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JESUS VAZQUEZ

JESUS VAZQUEZ

Parts Rep
2 Reviews
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Meagan Jones

Meagan Jones

Sales & Leasing Consultant
1 Review
View Bio
Gordon Custer

Gordon Custer

Parts Rep
View Bio
Edwin Garcia

Edwin Garcia

Sales & Leasing Consultant
View Bio
Cowart Jason

Cowart Jason

Sales & Leasing Consultant
View Bio
“Hutch” Hutchinson

“Hutch” Hutchinson

Sales and Leasing Consultant
Contact Me
Dealership Experience 37 years 5 months
Industry Experience 37 years 5 months
I have been with Heiser for 31 years and enjoy working with my customers. When I’m not at the dealership, I enjoy riding my bicycle and I’m an avid reader. I’d be happy to help you find your next vehicle.
Recent Reviews

Jun 06, 2024

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We’re able to get almost the exact car we wanted in stock

We’re able to get almost the exact car we wanted in stock would have liked a n orientation to new features and would like an owners manual for hard coy reference

Jun 04, 2024

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It was all about John Hutchinson or Hutch.

It was all about John Hutchinson or Hutch. He worked hard to get us what we want. He had this non-pushy personality. Zero pressure just honestly. I will always and already have recommended Hutch to all my friends. & I have a ton of friends :)

May 26, 2024

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I was very well taken care of.

I was very well taken care of. I was placed with a great vehicle at a great price.

May 14, 2024

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They was very friendly and nice and I got the job done.

They was very friendly and nice and I got the job done. Thank you again.

May 10, 2024

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Very good experience with purchasing our 2024 Ford

Very good experience with purchasing our 2024 Ford Mustang. Hutch was great to work with.

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Joseph Vicari Jr.

Joseph Vicari Jr.

Parts Manager
Dealership Experience 30 years 2 months
Industry Experience 4 years 4 months
Recent Reviews

May 12, 2024

Dealership Rating
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It is a really nice place and as long as I have my truck

It is a really nice place and as long as I have my truck I will always go there.

May 07, 2024

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I have always enjoyed the people and the service we

I have always enjoyed the people and the service we received. The work is top knoch.

Feb 16, 2024

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Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Dec 14, 2023

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Very slow did not check all my fluids in the vehicle

Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else

Nov 16, 2023

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I always bring my car to Heiser Ford to get top service

I always bring my car to Heiser Ford to get top service and customer service is always professional in answer my question and Alex always takes good care of my issues and most of all's give me my quote in writing and I will continue to give my business to Heiser Ford

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Bob Gigl

Bob Gigl

Inventory Manager
Dealership Experience 27 years 7 months
Industry Experience 48 years 4 months
I’ve been with the Heiser Automotive Group for 21 years. I’m an avid community memeber and take pride in being involved. I’m a Wisconsin sports fan and enjoy spending time in the outdoors, especially riding my bike.
Recent Reviews

Jun 20, 2024

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Very pleasant.

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out

May 26, 2024

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Employee Rating

I was very well taken care of.

I was very well taken care of. I was placed with a great vehicle at a great price.

May 07, 2024

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I have always enjoyed the people and the service we

I have always enjoyed the people and the service we received. The work is top knoch.

May 02, 2024

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I've always had great experiences with Heiser, from their

I've always had great experiences with Heiser, from their sales people to their service department.

Apr 22, 2024

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Once the initial ordering process was accomplished, the

Once the initial ordering process was accomplished, the delivery, pick-up and administration process went well. Richard, Timothy, Kreyshia and Hutch were very friendly and professional. Brian informed me with all the process updates. Hutch made the pick-up process enjoyable and followed up with my questions. Thanks to the entire team!

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Zak Krushas

Zak Krushas

Sales and Leasing Consultant
Contact Me
Dealership Experience 6 years
Industry Experience 6 years 1 months
When not in the office, I like to spend time with my wife that I just married in May. We like to hang out with our Chihuahua Peenut, and our cat Georgia. Only fur babies so far, but we'd like to have a family as well. My next goal is to buy a house this winter.
Recent Reviews

Feb 16, 2024

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Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Feb 12, 2024

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I had a great experience purchasing my truck .

I had a great experience purchasing my truck . It was quick and easy and everything was as promised.

Jan 02, 2024

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This was my second time buying a car, and my experience

This was my second time buying a car, and my experience with Heiser Ford has now made me a customer for life!! The people at Heiser Ford were so much more friendly and knowledgeable with the various Ford models compared to other dealerships. I was really impressed with the cleanliness and the aesthetics of their dealership because it felt so warm and welcoming. Zac was the salesman. KK took care of the financing. Bob oversaw it all. Everyone was so friendly and outstanding!!! I am very impressed by Heiser Ford and I am so happy that I bought my car from them!!

Dec 16, 2023

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Heiser never tried to ask for more than MSRP unlike many

Heiser never tried to ask for more than MSRP unlike many other dealerships. Zach came in on an off day to let me test drive prior to purchase. Sometimes a little slow to respond. Would recommend

Dec 13, 2023

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Salesperson was a bit off putting and not the most

Salesperson was a bit off putting and not the most approachable guy, but everyone else I interacted with was friendly and helpful. The price changed over night on the vehicle we had already made an appointment to come see and they did the right thing and honored the lower price that it was originally marked as when we decided we were interested in it.

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Alex Serak

Alex Serak

Service Advisor

64 Reviews
Certified
Recent Reviews

Jun 28, 2024

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Unconfessional when it comes to the staff.

Unconfessional when it comes to the staff. They kept my car for more than 4 days for a simple fuse check

Jun 20, 2024

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Very pleasant.

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out

Jun 13, 2024

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Exceptional service will definitely buy another car from

Exceptional service will definitely buy another car from Heiser Mercury Sure, honored to be one of their customers

Jun 04, 2024

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The dealership had my car for TWO days with NO clear

The dealership had my car for TWO days with NO clear indication in why my ABS, SERVICE ADV TRAC, and TRAC light were on. Then when i needed my car back, they demanded zi pay $165 bc the mechanic "needed"to be paid for the diagnosis he did NOT get. I highly DO NOT recommend this dealership!

May 23, 2024

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Fast service with courteous staff.

Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues.

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Kreyshia White

Kreyshia White

Finance Manager

51 Reviews
Certified
Recent Reviews

Jul 23, 2024

Dealership Rating
Employee Rating

I went to buy out my lease last week Thursday.

I went to buy out my lease last week Thursday. I have never felt so taken advantage of. It has been 6 days and I still do not have all of my signed paperwork and documentation. I have no idea what I paid for certain coverages. I was completely lied to by the finance lady who said that they were running a special on Gap insurance and that it was included when she actually charged me $1200! I still have yet to have that charge on documentation from the dealership. They added over $8600 in extras without showing me what I paid for. Nothing but miscommunication and it's been pulling teeth to get anyone to respond to me. This is the last time I will work with Heiser Ford.

May 10, 2024

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Very friendly.

Very friendly. No pressure, paper work at end was fast and seemless. Even being short staffed we never felt neglected.

May 10, 2024

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I have been a customer for many years and, for the most

I have been a customer for many years and, for the most part, have been very satisfied

May 10, 2024

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Very good experience with purchasing our 2024 Ford

Very good experience with purchasing our 2024 Ford Mustang. Hutch was great to work with.

Apr 24, 2024

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I was very comfortable working with my Heiser team.

I was very comfortable working with my Heiser team. Everyone was nice and I never second guessed myself.

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David Quick

David Quick

Dispatcher

50 Reviews
Certified
Recent Reviews

Jun 28, 2024

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Unconfessional when it comes to the staff.

Unconfessional when it comes to the staff. They kept my car for more than 4 days for a simple fuse check

Jun 20, 2024

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Fast prep good follow up service.

Fast prep good follow up service. I would love to buy another car from them any day of the week.

Jun 13, 2024

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Exceptional service will definitely buy another car from

Exceptional service will definitely buy another car from Heiser Mercury Sure, honored to be one of their customers

Jun 13, 2024

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Tony and the team were great to deal with.

Tony and the team were great to deal with. Always enjoy my time there Thanks

May 23, 2024

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Fast service with courteous staff.

Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues.

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Tony Perkins

Tony Perkins

Service Advisor

41 Reviews
Certified
Recent Reviews

Jul 10, 2024

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Was in and out.

Was in and out. Even with a line! Faster than any of those "Stay In Your Car" Oil change places... Thanks again...

Jul 04, 2024

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I feel as though it's unfair for the diagnostic fee not

I feel as though it's unfair for the diagnostic fee not to go toward the amount that's charged if we as the customer actually have it fixed.

Jun 28, 2024

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Unconfessional when it comes to the staff.

Unconfessional when it comes to the staff. They kept my car for more than 4 days for a simple fuse check

Jun 20, 2024

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Very pleasant.

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out

Jun 20, 2024

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Fast prep good follow up service.

Fast prep good follow up service. I would love to buy another car from them any day of the week.

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Marco Villa

Marco Villa

Service Advisor

40 Reviews
Certified
Dealership Experience 1 years
Industry Experience 4 years 2 months
Recent Reviews

Jun 28, 2024

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Unconfessional when it comes to the staff.

Unconfessional when it comes to the staff. They kept my car for more than 4 days for a simple fuse check

Jun 27, 2024

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Great dealership and good service department.

Great dealership and good service department. Kept me informed of the status of the work being done to my vehicle

Jun 20, 2024

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Very pleasant.

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out

Jun 20, 2024

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Fast prep good follow up service.

Fast prep good follow up service. I would love to buy another car from them any day of the week.

Jun 13, 2024

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Exceptional service will definitely buy another car from

Exceptional service will definitely buy another car from Heiser Mercury Sure, honored to be one of their customers

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David Disch

David Disch

Service Advisor

34 Reviews
Certified
Recent Reviews

Jun 28, 2024

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Unconfessional when it comes to the staff.

Unconfessional when it comes to the staff. They kept my car for more than 4 days for a simple fuse check

Jun 26, 2024

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Dave was attentive to my needs and gave me the bottom

Dave was attentive to my needs and gave me the bottom line to resolve my issue.

Jun 20, 2024

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Fast prep good follow up service.

Fast prep good follow up service. I would love to buy another car from them any day of the week.

Jun 13, 2024

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Exceptional service will definitely buy another car from

Exceptional service will definitely buy another car from Heiser Mercury Sure, honored to be one of their customers

Jun 13, 2024

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Tony and the team were great to deal with.

Tony and the team were great to deal with. Always enjoy my time there Thanks

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Landon Hill

Landon Hill

Service Advisor

30 Reviews
Certified
Recent Reviews

Jul 15, 2024

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Employee Rating

Miserable experience with this place for the last 6

Miserable experience with this place for the last 6 months. A little insight in to how they’ve treated us: 1. Every experience we’ve had with the service center has been awful. Too many times they haven’t ordered parts for us and we have to call over a week later to follow up when they haven’t even ordered a part. they never have anything on our file about information on what needed to be ordered or history of visits. What is the point of having a file? 2. A few months ago, I sat at the service center for over three hours to go back and check on my vehicle for them to tell me it’s been parked for that long because they didn’t have the part in. Wow thanks for wasting 3 hours of my work day. 3. Now let me tell you about the sales center. They sold us a vehicle with two bad tires past the wear mark. Every experience we’ve had with a manager or someone in sales, they don’t listen to us perhaps because we are too young women. This last time we actually brought one of our fathers in, and they finally listened to us and agreed to reimburse us for the tires. They told us we needed to buy the tires at a Walmart because the two “good” tires were from Walmart and they would not be able to replace the tires for us at a dealership. We finally had the tires replaced this past weekend and I called Heiser to check in on being written in a check to be reimbursed. Well to no one’s surprise, when I called in today, they said they had nothing on record, but luckily we got it in writing because we are smart humans. We had Richard put this in writing for us. When we first went up and complained to him he barely made eye contact with us and first said “I’ll make you a deal, you buy one tire I buy one”, like it was some sketchy trade. The second we said we were going to to call Carfax and create an issue with it, he immediately came back and said OK. We are buying you two new tires. Sketchy as xxxx. Not to mention when we first went up to the desk to speak with him about it he said I’m gonna need to talk to someone else about this so we went and sat down and patiently waited. Well, while we were waiting, we just saw him shooting the xxxx with some of his buddies behind the counter laughing it seemed like he was doing nothing to help us out and we had to sit and wait for a while. 4. To top it all off when I called in today to check in on if shocks were ordered for us when we brought in our car over a week ago (for a recall), they hadn’t been ordered nor did they even have on file that we needed new shocks because they sold us a car with bad shocks as well. (In addition to bad tires yay). Update on this: the shocks did come in the next day and no one called. A week later when I called today, they told us the shocks were not in and never ordered. When I called to follow up in the afternoon, they said they had them and they were in since the 9th. It is the 15th! 5. Icing on the cake. One of the first few times we brought it into the service center. They actually locked our keys in the vehicle.

Jun 28, 2024

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Unconfessional when it comes to the staff.

Unconfessional when it comes to the staff. They kept my car for more than 4 days for a simple fuse check

Jun 20, 2024

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Fast prep good follow up service.

Fast prep good follow up service. I would love to buy another car from them any day of the week.

Jun 13, 2024

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Exceptional service will definitely buy another car from

Exceptional service will definitely buy another car from Heiser Mercury Sure, honored to be one of their customers

Jun 13, 2024

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Tony and the team were great to deal with.

Tony and the team were great to deal with. Always enjoy my time there Thanks

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Lawrence Bledsoe

Lawrence Bledsoe

Service Advisor
Recent Reviews

Jun 28, 2024

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Unconfessional when it comes to the staff.

Unconfessional when it comes to the staff. They kept my car for more than 4 days for a simple fuse check

Jun 20, 2024

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Very pleasant.

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out

Jun 20, 2024

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Fast prep good follow up service.

Fast prep good follow up service. I would love to buy another car from them any day of the week.

Jun 13, 2024

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Exceptional service will definitely buy another car from

Exceptional service will definitely buy another car from Heiser Mercury Sure, honored to be one of their customers

Jun 13, 2024

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Tony and the team were great to deal with.

Tony and the team were great to deal with. Always enjoy my time there Thanks

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Jhyaire Tatum

Jhyaire Tatum

Sales Representative
Contact Me
Dealership Experience 1 years 8 months
Industry Experience 7 years 2 months
I'm genuine, trustworthy also Hard working. I'm a team player.
Recent Reviews

May 21, 2024

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Salesman was very nice but poor service.

Salesman was very nice but poor service. Did not follow through with ordering floor mats. Fewer options on car than expected. Dealership did not return my call. No owners manual in the 2024 Lincoln Aviator Black Label. Salesman said he will send me an owners manual through the mail. 2 weeks now and no manual yet. This is the closest dealer that sells the Lincoln Black Label. 165 miles from my house. I expected better service from a dealer when buying a new Lincoln Black Label. I will need to find a new dealer for my next car.

May 14, 2024

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They was very friendly and nice and I got the job done.

They was very friendly and nice and I got the job done. Thank you again.

Apr 30, 2024

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The whole experience was stress free and smooth.

The whole experience was stress free and smooth. Everyone we dealt with was very courteous and helpful!

Apr 24, 2024

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I was very comfortable working with my Heiser team.

I was very comfortable working with my Heiser team. Everyone was nice and I never second guessed myself.

Apr 16, 2024

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I had a great purchasing experience and I am very happy

I had a great purchasing experience and I am very happy with my F150. Thank you again!

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Richard Hodge

Richard Hodge

Sales Manager
Recent Reviews

Jul 15, 2024

Dealership Rating
Employee Rating

Miserable experience with this place for the last 6

Miserable experience with this place for the last 6 months. A little insight in to how they’ve treated us: 1. Every experience we’ve had with the service center has been awful. Too many times they haven’t ordered parts for us and we have to call over a week later to follow up when they haven’t even ordered a part. they never have anything on our file about information on what needed to be ordered or history of visits. What is the point of having a file? 2. A few months ago, I sat at the service center for over three hours to go back and check on my vehicle for them to tell me it’s been parked for that long because they didn’t have the part in. Wow thanks for wasting 3 hours of my work day. 3. Now let me tell you about the sales center. They sold us a vehicle with two bad tires past the wear mark. Every experience we’ve had with a manager or someone in sales, they don’t listen to us perhaps because we are too young women. This last time we actually brought one of our fathers in, and they finally listened to us and agreed to reimburse us for the tires. They told us we needed to buy the tires at a Walmart because the two “good” tires were from Walmart and they would not be able to replace the tires for us at a dealership. We finally had the tires replaced this past weekend and I called Heiser to check in on being written in a check to be reimbursed. Well to no one’s surprise, when I called in today, they said they had nothing on record, but luckily we got it in writing because we are smart humans. We had Richard put this in writing for us. When we first went up and complained to him he barely made eye contact with us and first said “I’ll make you a deal, you buy one tire I buy one”, like it was some sketchy trade. The second we said we were going to to call Carfax and create an issue with it, he immediately came back and said OK. We are buying you two new tires. Sketchy as xxxx. Not to mention when we first went up to the desk to speak with him about it he said I’m gonna need to talk to someone else about this so we went and sat down and patiently waited. Well, while we were waiting, we just saw him shooting the xxxx with some of his buddies behind the counter laughing it seemed like he was doing nothing to help us out and we had to sit and wait for a while. 4. To top it all off when I called in today to check in on if shocks were ordered for us when we brought in our car over a week ago (for a recall), they hadn’t been ordered nor did they even have on file that we needed new shocks because they sold us a car with bad shocks as well. (In addition to bad tires yay). Update on this: the shocks did come in the next day and no one called. A week later when I called today, they told us the shocks were not in and never ordered. When I called to follow up in the afternoon, they said they had them and they were in since the 9th. It is the 15th! 5. Icing on the cake. One of the first few times we brought it into the service center. They actually locked our keys in the vehicle.

Jun 21, 2024

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The dealership overall was nice, and for the most part

The dealership overall was nice, and for the most part everyone was helpful. My experience was almost perfect.

May 26, 2024

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I was very well taken care of.

I was very well taken care of. I was placed with a great vehicle at a great price.

May 10, 2024

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Very friendly.

Very friendly. No pressure, paper work at end was fast and seemless. Even being short staffed we never felt neglected.

May 02, 2024

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the dealership was clean and my salesperson was

the dealership was clean and my salesperson was knowledgeable about the vehicle that I chose

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Devin Spielman

Devin Spielman

Sales Manager
Recent Reviews

Jul 23, 2024

Dealership Rating
Employee Rating

I went to buy out my lease last week Thursday.

I went to buy out my lease last week Thursday. I have never felt so taken advantage of. It has been 6 days and I still do not have all of my signed paperwork and documentation. I have no idea what I paid for certain coverages. I was completely lied to by the finance lady who said that they were running a special on Gap insurance and that it was included when she actually charged me $1200! I still have yet to have that charge on documentation from the dealership. They added over $8600 in extras without showing me what I paid for. Nothing but miscommunication and it's been pulling teeth to get anyone to respond to me. This is the last time I will work with Heiser Ford.

May 07, 2024

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I have always enjoyed the people and the service we

I have always enjoyed the people and the service we received. The work is top knoch.

May 02, 2024

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the dealership was clean and my salesperson was

the dealership was clean and my salesperson was knowledgeable about the vehicle that I chose

Apr 24, 2024

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I was very comfortable working with my Heiser team.

I was very comfortable working with my Heiser team. Everyone was nice and I never second guessed myself.

Apr 23, 2024

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It went very well all people involved excellent would

It went very well all people involved excellent would recommend Heiser to others love the car

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Derrick Bey

Derrick Bey

Rental Manager
Recent Reviews

Jun 28, 2024

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Unconfessional when it comes to the staff.

Unconfessional when it comes to the staff. They kept my car for more than 4 days for a simple fuse check

Jun 20, 2024

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Fast prep good follow up service.

Fast prep good follow up service. I would love to buy another car from them any day of the week.

Jun 13, 2024

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Exceptional service will definitely buy another car from

Exceptional service will definitely buy another car from Heiser Mercury Sure, honored to be one of their customers

Jun 13, 2024

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Tony and the team were great to deal with.

Tony and the team were great to deal with. Always enjoy my time there Thanks

May 23, 2024

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Fast service with courteous staff.

Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues.

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Ralph Price

Ralph Price

Service Advisor
Recent Reviews

May 14, 2024

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They was very friendly and nice and I got the job done.

They was very friendly and nice and I got the job done. Thank you again.

May 10, 2024

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Very friendly.

Very friendly. No pressure, paper work at end was fast and seemless. Even being short staffed we never felt neglected.

May 02, 2024

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the dealership was clean and my salesperson was

the dealership was clean and my salesperson was knowledgeable about the vehicle that I chose

Apr 17, 2024

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Very nice people who take car of your needs, explain all

Very nice people who take car of your needs, explain all the features your new car and work to get you the best financial deal.

Apr 12, 2024

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Very pleased with the staff at Heiser.

Very pleased with the staff at Heiser. I would have liked quicker response time from several emails and texts; only thing that stopped a five-star review

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Brian Crandall

Brian Crandall

Sales Director
Recent Reviews

Jun 20, 2024

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Very pleasant.

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out

May 07, 2024

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Employee Rating

I have always enjoyed the people and the service we

I have always enjoyed the people and the service we received. The work is top knoch.

Apr 22, 2024

Dealership Rating
Employee Rating

Once the initial ordering process was accomplished, the

Once the initial ordering process was accomplished, the delivery, pick-up and administration process went well. Richard, Timothy, Kreyshia and Hutch were very friendly and professional. Brian informed me with all the process updates. Hutch made the pick-up process enjoyable and followed up with my questions. Thanks to the entire team!

Apr 12, 2024

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Employee Rating

Everything about the vehicle was great but sadly I been

Everything about the vehicle was great but sadly I been complaining about my brakes and tire come to find out I had a nail in my tire and now have to get it replaced I been calling and texting continuously for someone to look at my car or replace my tire since I had to keep going every week to fill air in it . It’s kind of disappointing because this is my first time buying a car and I have to deal with things only a month in . I got an oil change and they said that my oil was very dirty and needed to be replace and they located the tire nail so before buying for Heiser make sure you inspect the car yourself because they are just there to sell you something .

Jan 16, 2024

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Employee Rating

Knowledgeable and very professional.

Knowledgeable and very professional. Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend!

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Chad Formico

Chad Formico

General Manager
Recent Reviews

Jun 20, 2024

Dealership Rating
Employee Rating

Very pleasant.

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out

Apr 30, 2024

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Employee Rating

The whole experience was stress free and smooth.

The whole experience was stress free and smooth. Everyone we dealt with was very courteous and helpful!

Feb 16, 2024

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Employee Rating

Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Feb 14, 2024

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Employee Rating

Horrible never again will I go back I had to reach

Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to pound sand I thought the managers were very unprofessional but Chad was very good very helpful big thanks to Chad

Feb 10, 2024

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Employee Rating

They were incredibly helpful.

They were incredibly helpful. We had a slightly unusual situation and they walked us through each step with care and consideration. I can't say enough about the personal service and attention I was given. THANK YOU!!!

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Michael Wemmer

Michael Wemmer

Service Manager
Recent Reviews

Jun 28, 2024

Dealership Rating
Employee Rating

Unconfessional when it comes to the staff.

Unconfessional when it comes to the staff. They kept my car for more than 4 days for a simple fuse check

Jun 20, 2024

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Employee Rating

Very pleasant.

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out

Jun 20, 2024

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Employee Rating

Fast prep good follow up service.

Fast prep good follow up service. I would love to buy another car from them any day of the week.

May 23, 2024

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Employee Rating

Fast service with courteous staff.

Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues.

May 16, 2024

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Employee Rating

Always had great experience at Ford.

Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed

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Bruce Denson

Bruce Denson

Sales Consultant
Recent Reviews

May 14, 2024

Dealership Rating
Employee Rating

They was very friendly and nice and I got the job done.

They was very friendly and nice and I got the job done. Thank you again.

May 02, 2024

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Employee Rating

the dealership was clean and my salesperson was

the dealership was clean and my salesperson was knowledgeable about the vehicle that I chose

Apr 23, 2024

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Employee Rating

It went very well all people involved excellent would

It went very well all people involved excellent would recommend Heiser to others love the car

Apr 12, 2024

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Employee Rating

My vehicle was at the dealership over a month.

My vehicle was at the dealership over a month. I got decent communication and customer service while my car was being fixed. Tony and Derek were very thoughtful through this process. Now I’m back with the same issue. My car can’t be serviced right away and I no loaner is available and the service mgr won’t authorize a rental. 😡 my engine was only replaced a month ago. Feeling disappointed

Feb 22, 2024

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Employee Rating

Bruce was very thorough and helped us to make the best

Bruce was very thorough and helped us to make the best decision for our family. All people at the dealership were thoughtful.

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Ronladell Bratchett

Ronladell Bratchett

Sales and Leasing
Contact Me
Dealership Experience 3 months
Industry Experience 3 months
Recent Reviews

Jun 21, 2024

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Employee Rating

The dealership overall was nice, and for the most part

The dealership overall was nice, and for the most part everyone was helpful. My experience was almost perfect.

May 26, 2024

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Employee Rating

I was very well taken care of.

I was very well taken care of. I was placed with a great vehicle at a great price.

May 14, 2024

Dealership Rating
Employee Rating

They was very friendly and nice and I got the job done.

They was very friendly and nice and I got the job done. Thank you again.

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Bassim Farhoud

Bassim Farhoud

Finance Manager
Recent Reviews

May 26, 2024

Dealership Rating
Employee Rating

I was very well taken care of.

I was very well taken care of. I was placed with a great vehicle at a great price.

May 12, 2024

Dealership Rating
Employee Rating

It is a really nice place and as long as I have my truck

It is a really nice place and as long as I have my truck I will always go there.

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Keli Gastrow

Keli Gastrow

Office Supervisor
Recent Reviews

Jun 20, 2024

Dealership Rating
Employee Rating

Very pleasant.

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out

May 07, 2024

Dealership Rating
Employee Rating

I have always enjoyed the people and the service we

I have always enjoyed the people and the service we received. The work is top knoch.

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Tom Ikert

Tom Ikert

Parts Rep
Recent Reviews

Jun 20, 2024

Dealership Rating
Employee Rating

Very pleasant.

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out

May 07, 2024

Dealership Rating
Employee Rating

Great service, the staff was kind.

Great service, the staff was kind. No one try to sale me something I did not need.

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JESUS VAZQUEZ

JESUS VAZQUEZ

Parts Rep
Recent Reviews

May 12, 2024

Dealership Rating
Employee Rating

It is a really nice place and as long as I have my truck

It is a really nice place and as long as I have my truck I will always go there.

Apr 08, 2024

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Employee Rating

Excellent customer service, Ontime job delivery.

Excellent customer service, Ontime job delivery. Detail and educative interaction. I surely must return for another oil change.

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Meagan Jones

Meagan Jones

Sales & Leasing Consultant
Recent Reviews

May 14, 2024

Dealership Rating
Employee Rating

They was very friendly and nice and I got the job done.

They was very friendly and nice and I got the job done. Thank you again.

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Gordon Custer

Gordon Custer

Parts Rep
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Edwin Garcia

Edwin Garcia

Sales & Leasing Consultant
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Cowart Jason

Cowart Jason

Sales & Leasing Consultant
Contact Me
Dealership Experience 1 months
Industry Experience 7 years 10 months
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