Staff

“Hutch” Hutchinson

“Hutch” Hutchinson

Sales and Leasing Consultant

Certified
154 Reviews
View Bio
Joseph Vicari Jr.

Joseph Vicari Jr.

Parts Manager
129 Reviews
View Bio
Bob Gigl

Bob Gigl

Sales Manager

Certified
115 Reviews
View Bio
Alex Serak

Alex Serak

Service Advisor

Certified
49 Reviews
View Bio
David Quick

David Quick

Dispatcher
39 Reviews
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Kreyshia White

Kreyshia White

Finance Manager

Certified
36 Reviews
View Bio
David Lopez

David Lopez

Service Manager

Certified
35 Reviews
View Bio
Marco Villa

Marco Villa

Service Advisor

Certified
26 Reviews
View Bio
Timothy Robinson

Timothy Robinson

Sales / F&I Manager
21 Reviews
View Bio
Tony Perkins

Tony Perkins

Service Advisor
19 Reviews
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David Disch

David Disch

Service Advisor
14 Reviews
View Bio
Lawrence Bledsoe

Lawrence Bledsoe

Service Advisor

Certified
13 Reviews
View Bio
Jhyaire Tatum

Jhyaire Tatum

Sales Representative
8 Reviews
View Bio
Devin Spielman

Devin Spielman

Finance Manager
6 Reviews
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Chad Formico

Chad Formico

General Manager
4 Reviews
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Brian Crandall

Brian Crandall

Sales Director
2 Reviews
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Landon Hill

Landon Hill

Service Advisor
2 Reviews
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Bruce Denson

Bruce Denson

Sales Consultant
1 Review
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Gordon Custer

Gordon Custer

Parts Rep
View Bio
Keli Gastrow

Keli Gastrow

Office Supervisor
View Bio
Richard Hodge

Richard Hodge

Finance Manager
View Bio
Tom Ikert

Tom Ikert

Parts Rep
View Bio
Quentin Julien

Quentin Julien

Parts Rep
View Bio
Ralph Price

Ralph Price

Service Advisor
View Bio
JESUS VAZQUEZ

JESUS VAZQUEZ

Parts Rep
View Bio
“Hutch” Hutchinson

“Hutch” Hutchinson

Sales and Leasing Consultant

154 Reviews
Certified
Contact Me
Dealership Experience 37 years 1 months
Industry Experience 37 years 1 months
I have been with Heiser for 31 years and enjoy working with my customers. When I’m not at the dealership, I enjoy riding my bicycle and I’m an avid reader. I’d be happy to help you find your next vehicle.
Recent Reviews

Feb 28, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and we appreciated the service!

Everyone was very helpful and we appreciated the service! We love our new to us vehicle.

Feb 15, 2024

Dealership Rating
Employee Rating

Heiser ford went the extra mile to find the car I wanted

Heiser ford went the extra mile to find the car I wanted for the price.

Feb 15, 2024

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Employee Rating

Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Feb 14, 2024

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Employee Rating

Everyone was wonderful and incredibly helpful.

Everyone was wonderful and incredibly helpful. I absolutely love my new Ford Bronco. Thanks to everyone who assisted me.

Feb 14, 2024

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Employee Rating

Horrible never again will I go back I had to reach

Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to pound sand I thought the managers were very unprofessional but Chad was very good very helpful big thanks to Chad

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Joseph Vicari Jr.

Joseph Vicari Jr.

Parts Manager
Dealership Experience 29 years 10 months
Industry Experience 4 years
Recent Reviews

Feb 15, 2024

Dealership Rating
Employee Rating

Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Dec 14, 2023

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Employee Rating

Very slow did not check all my fluids in the vehicle

Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else

Nov 16, 2023

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Employee Rating

I always bring my car to Heiser Ford to get top service

I always bring my car to Heiser Ford to get top service and customer service is always professional in answer my question and Alex always takes good care of my issues and most of all's give me my quote in writing and I will continue to give my business to Heiser Ford

Nov 09, 2023

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I was very pleased with the service.

I was very pleased with the service.It was done in a very professional manner. Everything was done by the time promised.

Sep 25, 2023

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Call to remind me of the appointment, and when I made it,

Call to remind me of the appointment, and when I made it, there was very courteous and timely

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Bob Gigl

Bob Gigl

Sales Manager

115 Reviews
Certified
Dealership Experience 27 years 3 months
Industry Experience 48 years
I’ve been with the Heiser Automotive Group for 21 years. I’m an avid community memeber and take pride in being involved. I’m a Wisconsin sports fan and enjoy spending time in the outdoors, especially riding my bike.
Recent Reviews

Feb 21, 2024

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Overall good experience.

Overall good experience. Helped with x plan pricing. Would have like to met the service department.

Feb 15, 2024

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Employee Rating

Heiser ford went the extra mile to find the car I wanted

Heiser ford went the extra mile to find the car I wanted for the price.

Feb 15, 2024

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Employee Rating

Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Feb 14, 2024

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Employee Rating

Everyone was wonderful and incredibly helpful.

Everyone was wonderful and incredibly helpful. I absolutely love my new Ford Bronco. Thanks to everyone who assisted me.

Feb 14, 2024

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Employee Rating

Horrible never again will I go back I had to reach

Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to pound sand I thought the managers were very unprofessional but Chad was very good very helpful big thanks to Chad

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Alex Serak

Alex Serak

Service Advisor

49 Reviews
Certified
Recent Reviews

Feb 26, 2024

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Employee Rating

They provided excellent customer service experience.

They provided excellent customer service experience. They found out what the problems was and the car is running great.

Feb 15, 2024

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Employee Rating

Did not correctly order part despite having credit card

Did not correctly order part despite having credit card payment given when set up service appointment 2+ weeks in advance. Service advisor said he was going to try something out, but never got back to me. I would have again given him my credit card info again if he had called back. I tried multiple times to contact service advisor. Office staff left messages. No one called me back until quite late. I was told again that the part could not be found. I got a ride to pick up the car. I was told then that they had found the part and they could get me in the next day. I said that I would think about it and let them know in the morning. The next day I called in and said that I would take up their offer. I dropped off the car at 8:30 am. I received a call around noon again saying that they did not have the part. It took multiple calls when the pickup did not arrive. The final time the advisor told me that were several guys available and someone would soon be there. They were. When I arrived, the advisor told me AGAIN that they had found the part! I told him that I did not want to go through the same routine for yet another time. I would not recommend using the Glendale Heiser Ford for any service work.

Feb 15, 2024

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Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Dec 14, 2023

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Employee Rating

Very slow did not check all my fluids in the vehicle

Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else

Dec 03, 2023

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Alex in the service department did an excellent job.

Alex in the service department did an excellent job. Coordinated everything from getting my car to the shop fixing the problem and getting my car to me that day, nicely done Hutch in sales also assisted in the endeavor

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David Quick

David Quick

Dispatcher
Recent Reviews

Feb 15, 2024

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Employee Rating

Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Aug 11, 2023

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Service appointment time was met.

Service appointment time was met. Did everything I asked them to do. Personnel were very customer focused, and certainly met my expectation.

Aug 10, 2023

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Good job on time service.

Good job on time service. Easy in out. Appt easy to make. Bought a new car while waiting

Aug 09, 2023

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Very pleasant to work with, clean environment and vehicle

Very pleasant to work with, clean environment and vehicle was washed and vacuumed out thank you

Jul 30, 2023

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I have always received timely service when I needed it.

I have always received timely service when I needed it. The service department estimated when requested.

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Kreyshia White

Kreyshia White

Finance Manager

36 Reviews
Certified
Recent Reviews

Feb 28, 2024

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Employee Rating

Everyone was very helpful and we appreciated the service!

Everyone was very helpful and we appreciated the service! We love our new to us vehicle.

Feb 15, 2024

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Employee Rating

Heiser ford went the extra mile to find the car I wanted

Heiser ford went the extra mile to find the car I wanted for the price.

Feb 14, 2024

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Employee Rating

Everyone was wonderful and incredibly helpful.

Everyone was wonderful and incredibly helpful. I absolutely love my new Ford Bronco. Thanks to everyone who assisted me.

Feb 12, 2024

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I had a great experience purchasing my truck .

I had a great experience purchasing my truck . It was quick and easy and everything was as promised.

Jan 16, 2024

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Knowledgeable and very professional.

Knowledgeable and very professional. Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend!

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David Lopez

David Lopez

Service Manager

35 Reviews
Certified
Recent Reviews

Feb 15, 2024

Dealership Rating
Employee Rating

Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Dec 14, 2023

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Employee Rating

Very slow did not check all my fluids in the vehicle

Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else

Dec 05, 2023

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Great experience working with Hutch, never had an easier

Great experience working with Hutch, never had an easier experience purchasing a vehicle in my life.

Nov 28, 2023

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Dealership is okay.

Dealership is okay. It's cleanish and reliable I suppose. Happy with the car I bought there.

Nov 25, 2023

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A great place treat u like family and great deal on car

A great place treat u like family and great deal on car very profecional personal

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Marco Villa

Marco Villa

Service Advisor

26 Reviews
Certified
Dealership Experience 8 months
Industry Experience 3 years 10 months
Recent Reviews

Feb 29, 2024

Dealership Rating
Employee Rating

Talked me into home service.

Talked me into home service. Improperly installed the part and didn't test before they left. Transmission wouldn't shift into any gears the next morning causing me to miss work and $200 pay for the day. Not happy!

Dec 14, 2023

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Very slow did not check all my fluids in the vehicle

Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else

Nov 28, 2023

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Dealership is okay.

Dealership is okay. It's cleanish and reliable I suppose. Happy with the car I bought there.

Nov 25, 2023

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A great place treat u like family and great deal on car

A great place treat u like family and great deal on car very profecional personal

Nov 22, 2023

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Excellent customer service from service team.

Excellent customer service from service team. I was in and out in less than 14 mins

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Timothy Robinson

Timothy Robinson

Sales / F&I Manager
Recent Reviews

Feb 20, 2024

Dealership Rating
Employee Rating

Good customer service, truck was nice.

Good customer service, truck was nice. There were more dings and dents I've found later on now with sun hitting right and all that which I wish I knew about.

Feb 15, 2024

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Employee Rating

Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Feb 14, 2024

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Employee Rating

Horrible never again will I go back I had to reach

Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to pound sand I thought the managers were very unprofessional but Chad was very good very helpful big thanks to Chad

Jan 16, 2024

Dealership Rating
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Knowledgeable and very professional.

Knowledgeable and very professional. Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend!

Jan 12, 2024

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Employee Rating

Bright clean reception area.

Bright clean reception area. Friendly cheerful well groomed staff. Good coffee and tea available. Thanks

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Tony Perkins

Tony Perkins

Service Advisor
Recent Reviews

Mar 05, 2024

Dealership Rating
Employee Rating

Custom service was great Job completed on time.

Custom service was great Job completed on time. Job well done I would recommend Heiser to my friend.

Feb 24, 2024

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Very nice!

Very nice!!! Will be working with them from now on Very easy to work with

Feb 18, 2024

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Tony was very kind and quite helpful in explaining what

Tony was very kind and quite helpful in explaining what still needed to be taken care on my vehicle outside of an oil change.

Feb 14, 2024

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All was handled as expected.

All was handled as expected. Everything went fine. I just hope to not have to spend any more time on car repairs or recalls anytime soon!

Feb 12, 2024

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Great service and great staff!

Great service and great staff! I can trust Heiser and know my car is in good hands!

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David Disch

David Disch

Service Advisor
Recent Reviews

Feb 29, 2024

Dealership Rating
Employee Rating

They are not professional.

They are not professional. Misdiagnosed my wife's vehicle. They make appointments and cancel without giving you proper or any notice. This is after you've taken off work unpaid. It's really sad.

Feb 26, 2024

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Employee Rating

Fine coming in for recall work, but they didn't note

Fine coming in for recall work, but they didn't note (somehow) that I was waiting at the dealership while work was done. So waited extra time until my sales guy (Zach) said hi and said he would go check on status. Seems very simple to track who's waiting and who isn't.

Feb 23, 2024

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It was good.

It was good. It seemed to take a little long ti complete services. The review of the inspection was thorough.

Feb 22, 2024

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Stole my change cup and check engine light is on now

Stole my change cup and check engine light is on now Heiser sucks Call me

Feb 15, 2024

Dealership Rating
Employee Rating

Did not correctly order part despite having credit card

Did not correctly order part despite having credit card payment given when set up service appointment 2+ weeks in advance. Service advisor said he was going to try something out, but never got back to me. I would have again given him my credit card info again if he had called back. I tried multiple times to contact service advisor. Office staff left messages. No one called me back until quite late. I was told again that the part could not be found. I got a ride to pick up the car. I was told then that they had found the part and they could get me in the next day. I said that I would think about it and let them know in the morning. The next day I called in and said that I would take up their offer. I dropped off the car at 8:30 am. I received a call around noon again saying that they did not have the part. It took multiple calls when the pickup did not arrive. The final time the advisor told me that were several guys available and someone would soon be there. They were. When I arrived, the advisor told me AGAIN that they had found the part! I told him that I did not want to go through the same routine for yet another time. I would not recommend using the Glendale Heiser Ford for any service work.

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Lawrence Bledsoe

Lawrence Bledsoe

Service Advisor

13 Reviews
Certified
Recent Reviews

Feb 26, 2024

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Employee Rating

On-time, efficient, professional, friendly -- and

On-time, efficient, professional, friendly -- and painless. A+ Lawrence provided excellent customer service and made me feel valued and appreciated.

Feb 22, 2024

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I appreciated the service and the promptness of getting

I appreciated the service and the promptness of getting the work done with no hassels.

Feb 20, 2024

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Wonderful and timely My experience was wonderful with

Wonderful and timely My experience was wonderful with heiser Ford. The service was friendly and timely

Feb 18, 2024

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Quality and consistent I've been a customer for Heiser

Quality and consistent I've been a customer for Heiser for more than 15 years, and they have always been consistent and provide good customer service

Feb 17, 2024

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Very kind and helpful Knowledgeable and pleasant to work

Very kind and helpful Knowledgeable and pleasant to work with. Told me everything I needed to know

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Jhyaire Tatum

Jhyaire Tatum

Sales Representative
Contact Me
Dealership Experience 1 years 4 months
Industry Experience 6 years 10 months
I'm genuine, trustworthy also Hard working. I'm a team player.
Recent Reviews

Feb 28, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and we appreciated the service!

Everyone was very helpful and we appreciated the service! We love our new to us vehicle.

Feb 14, 2024

Dealership Rating
Employee Rating

Everyone was wonderful and incredibly helpful.

Everyone was wonderful and incredibly helpful. I absolutely love my new Ford Bronco. Thanks to everyone who assisted me.

Feb 07, 2024

Dealership Rating
Employee Rating

Dealership was very clean and organized.

Dealership was very clean and organized. Very friendly staff and the amenities whole waiting were great.

Jan 12, 2024

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Employee Rating

Bright clean reception area.

Bright clean reception area. Friendly cheerful well groomed staff. Good coffee and tea available. Thanks

Nov 29, 2023

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Awesome sales transaction!

Awesome sales transaction! Wife and I were looking for something newer to occasionally pull or camper and Heiser Ford has a great inventory to choose from. Before our test drive the sales rep was very helpful on explaining the features of the truck and after the test drive we were very satisfied with it. Financial processing was fast and easy and after buying we are our truck we are very satisfied. Everyone there were friendly and professional. No pressure to buy extra add-ons either.

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Devin Spielman

Devin Spielman

Finance Manager
Recent Reviews

Feb 19, 2024

Dealership Rating
Employee Rating

The dealership did a great job in helping me decide which

The dealership did a great job in helping me decide which car to buy. Everything went smooth. The experience was very enjoyable, and I would highly recommend them to family and friends.

Feb 14, 2024

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I am so happy with my choice and dealership.

I am so happy with my choice and dealership. Everyone was so helpful very clear and helping me understand the process I would highly recommend friends and family.

Feb 10, 2024

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Employee Rating

They were incredibly helpful.

They were incredibly helpful. We had a slightly unusual situation and they walked us through each step with care and consideration. I can't say enough about the personal service and attention I was given. THANK YOU!!!

Feb 07, 2024

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Dealership was very clean and organized.

Dealership was very clean and organized. Very friendly staff and the amenities whole waiting were great.

Jan 16, 2024

Dealership Rating
Employee Rating

Knowledgeable and very professional.

Knowledgeable and very professional. Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend!

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Chad Formico

Chad Formico

General Manager
Recent Reviews

Feb 15, 2024

Dealership Rating
Employee Rating

Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

Feb 14, 2024

Dealership Rating
Employee Rating

Horrible never again will I go back I had to reach

Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to pound sand I thought the managers were very unprofessional but Chad was very good very helpful big thanks to Chad

Feb 10, 2024

Dealership Rating
Employee Rating

They were incredibly helpful.

They were incredibly helpful. We had a slightly unusual situation and they walked us through each step with care and consideration. I can't say enough about the personal service and attention I was given. THANK YOU!!!

Jan 16, 2024

Dealership Rating
Employee Rating

Knowledgeable and very professional.

Knowledgeable and very professional. Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend!

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Brian Crandall

Brian Crandall

Sales Director
Recent Reviews

Jan 16, 2024

Dealership Rating
Employee Rating

Knowledgeable and very professional.

Knowledgeable and very professional. Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend!

Jan 12, 2024

Dealership Rating
Employee Rating

Bright clean reception area.

Bright clean reception area. Friendly cheerful well groomed staff. Good coffee and tea available. Thanks

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Landon Hill

Landon Hill

Service Advisor
Recent Reviews

Feb 27, 2024

Dealership Rating
Employee Rating

The service department tried scam me into doing an

The service department tried scam me into doing an alignment when it wasn't required or necessary.

Feb 15, 2024

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Employee Rating

Worst Dealership in the City of Milwaukee and Glendale!

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period!

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Bruce Denson

Bruce Denson

Sales Consultant
Recent Reviews

Feb 21, 2024

Dealership Rating
Employee Rating

Bruce was very thorough and helped us to make the best

Bruce was very thorough and helped us to make the best decision for our family. All people at the dealership were thoughtful.

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Gordon Custer

Gordon Custer

Parts Rep
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Keli Gastrow

Keli Gastrow

Office Supervisor
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Richard Hodge

Richard Hodge

Finance Manager
View More Reviews on DealerRater
Tom Ikert

Tom Ikert

Parts Rep
View More Reviews on DealerRater
Quentin Julien

Quentin Julien

Parts Rep
View More Reviews on DealerRater
Ralph Price

Ralph Price

Service Advisor
View More Reviews on DealerRater
JESUS VAZQUEZ

JESUS VAZQUEZ

Parts Rep
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    “Hutch” Hutchinson

    “Hutch” Hutchinson

    Sales and Leasing Consultant

    154 Reviews
    Jhyaire Tatum

    Jhyaire Tatum

    Sales Representative

    8 Reviews
    Bruce Denson

    Bruce Denson

    Sales Consultant

    1 Review